• English
    • 中文(Beta)

    Compare Listings

    Airport Pickup Guidelines and Policies

    Airport Pickup Guidelines

    You MUST check the availability of airport pickup services at your arrival airport by emailing booking@usready.org BEFORE booking the service on our website. Booking airport pickup services on our website without arranging the details with our team beforehand is NOT ALLOWED. When booking airport pickup services, please let us know EXACTLY how much baggage you will have upon arrival in the USA so our team can accommodate to your transportation needs. US Ready airport pickup service is not a private limousine; it is possible that other US Ready clients will be sharing your ride unless you note in your booking reservation that you’d like a private ride. It is possible that clients using airport pickup services for airports other than the city of Gainesville airport will have to transfer shuttles upon arriving in Gainesville, Florida before reaching their final destination. Any additional stops made upon the clients’ requests (such as to a local grocery store) will cost an additional $20 per stop. We thank you for your flexibility and for choosing US Ready when making your international travel plans.

    Airport Pickup Policies

    To accommodate to our customers, US Ready offers FREE cancellation of your airport pickup reservation any time 24-hours before your pickup time. If you need to cancel within 24-hours of your pickup time you will be refunded half the original booking fee. Exceptions to this rule include circumstances out of your own control such as: delays due to weather, changes of flights made by the airline, or other extreme circumstances. If extreme circumstances do occur, we will try our best to accommodate you.

    Change of Pickup Policy

    Any changes made to your reservation within the 24-hour window before your pickup time will result in additional charges of 50% of your original booking fee.Changes include but are not limited to: time of pickup, added passengers to the reservation, added baggage to the reservation, added drop-off destinations and our carpool policy.

    Many times we have multiple sets of students arriving to the airport at the same or at similar times. When you are booking your reservation please let us know if you are okay with carpooling or if you would like a private ride. If there is a carpool option available for you, we will let you know in advance and you will be eligible to receive the discounted price if there is another group in your car.